Delete your LEO KPS account

This page explains how to delete your account in the LEO KPS app, published by Leo Kipuso Limited, and what happens to your data.

1. How to delete your account

In the app (fastest)

1. Open LEO KPS and go to Settings.
2. Tap Delete account.
3. Type your username to confirm, then tap Delete account.

Your account is closed straight away and you are signed out.

By email

1. Email support@leokipuso.com with the subject Delete my LEO KPS account.
2. Send it from the email address on your account, or include the phone number or email you use to sign in, and your username.
3. We may ask you to confirm the request with a one-time code so that nobody else can delete your account.

We will confirm by email and complete the deletion within 30 days.

2. What we delete

• Your personal details: name, phone number, email address, profile photo and bio. Your profile is shown as "Deleted user" from then on.
• Your listings are removed from the app and no longer shown to anyone.
• Your likes, favourites, search history and notifications.
• Your notification token and sign-in connections such as Google sign-in. You can no longer sign in to the account.

3. What we keep for reference

• Payment and transaction records, for as long as Tanzanian tax and accounting law requires.
• Records of past listings, bids, auctions, reviews and comments, linked only to "Deleted user", so other people's purchases and auction results stay accurate.
• Seller verification records, kept only as long as needed to prevent fraud or meet a legal obligation.
• Records needed to resolve an open dispute or comply with a legal request.

Anything we keep is protected as described in our Privacy Policy and deleted when it is no longer needed.

4. Delete some data without closing your account

You can delete individual listings and edit your profile at any time in the app. To ask us to delete other specific information without closing your account, email support@leokipuso.com.